You can 'Factory reset' Duplicate Cleaner one of two ways. Note that doing this will cause the current scan results and any cached file hashes or metrics to be erased.

Method 1 (Version 4 only)
If you are using version 4 you can access the 'Reset all settings and data' button in the Advanced Settings tab.

  • Click on the 'More Options' button from the home tab or the Options drop down menu.
  • Click on the 'Advanced' tab
  • Click 'Reset all settings and data'. The program will then close. When you start it again it will be as if from a fresh installation.

Method 2
You can delete the database file using Windows Explorer. Close Duplicate Cleaner first.

The database is located in:
C:\Users\[YOUR USER NAME]\AppData\Roaming\DigitalVolcano\DuplicateCleaner\

The file will be called DuplicateCleaner_Pro.data, DuplicateCleaner4_Pro.data or DuplicateCleaner.data, depending on the version you are using. Note that the AppData folder may be hidden - you'll need to enable 'View hidden files' in Windows Explorer.