Duplicate Cleaner FAQ

Camera RAW image support option is unavailable
This option may be disabled / greyed out on some 64 bit Windows 10 systems. One fix that may work is to download and install an additional library from ...
Fri, 8 May, 2020 at 8:24 AM
Can I still get a Duplicate Cleaner Pro version 3 license?
It is still possible to get a new Duplicate Cleaner Pro 3 licence (usually because you want to run Duplicate Cleaner on Windows XP). Simply purchase a D...
Wed, 7 Aug, 2019 at 9:41 AM
Upgrading to Duplicate Cleaner 5
You can get your free upgraded Duplicate Cleaner 5 key (or a discount voucher if you purchased more than two years before version 5 was released) using the ...
Mon, 9 Aug, 2021 at 9:11 PM
My Duplicate Cleaner license key doesn't work
Each major version of Duplicate Cleaner will have a different license key. Duplicate Cleaner versions 3 and 4 have the following format: XXXXX-XXXXX-XX...
Wed, 1 Sep, 2021 at 11:08 AM
Running Duplicate Cleaner 5 on Windows 7
To run Duplicate Cleaner 5 on Windows 7 you need to have Service pack 1 installed from Microsoft. Also required is the Microsoft .NET Framework 4.7.2 Ma...
Fri, 29 Oct, 2021 at 12:03 PM
Installer error 'Installation must be on a local drive'
If you receive the error message "Installation must be on a local drive" it could be an issue with permissions relating to your Windows temp folde...
Tue, 20 Dec, 2022 at 3:22 PM
Export is disabled and file removal limited to groups 1-100
Export and file removal (deletion, copy, etc) is limited in the unregistered version of Duplicate Cleaner Pro. In the trial: You can't export the ...
Mon, 9 Jan, 2023 at 7:50 PM