Ordering and sales

Recover license keys
You can now automatically recover your license keys using your original purchase email.  The key(s) will be emailed to the original address. Recover lic...
Sun, 25 Feb, 2018 at 9:56 AM
Payment, charges and other purchase issues
For payment issues, you may get a faster response (particularly if you are in the US and it is outside office hours here in the UK) by contacting our paymen...
Wed, 24 May, 2023 at 10:38 AM
License key not received
 If you don't receive your license key email after purchasing please check your spam/junk/bulk mail folders! They have a habit of going into there wit...
Sun, 25 Feb, 2018 at 9:52 AM
Trying to buy: purchase page doesn't load
If you cannot load our purchase web page it could be that you have an out of date browser. (Cannot display web page). FastSpring (our payment vendor) wi...
Thu, 4 May, 2017 at 1:52 PM
Removing Tax from checkout - entering VAT ID
To enter your VAT ID of your company at the checkout, click on the 'Add VAT' text to show the fields to fill in.  You may need to enter your email a...
Wed, 1 Feb, 2023 at 10:04 AM